Job Summary

• Perform clinical, technical, service, and administrative tasks to support patient care.
• Ensure patient care aligns with the philosophy of Beth Israel Medical Group.
• Maintain professionalism and provide courteous, respectful service to patients, staff, and visitors.

Responsibilities

Clinical Tasks

• Perform EKGs, lab tests, PFTs, and audiometry as ordered by physicians.
• Admit patients to exam rooms, take vital signs, and document medical, medication, and allergy histories.
• Perform quality controls and adhere to CLIA regulations.
• Document treatments, telephone contacts, and daily checks (e.g., oxygen, emergency box).
• Notify patients of test results following physician review and instructions.

Administrative Tasks

• Complete and forward patient referrals appropriately.
• Register and transact patients accurately using the current computer system.
• Update patient information, including medical insurance coverage and eligibility.
• Schedule appointments and manage medical reports/lab results.
• Process HMO referrals and balance ledger sheets, ensuring accountability for cash box contents.

Facility Maintenance

• Maintain clean and orderly examination rooms and medical areas.
• Stock examination rooms with supplies and verify vendor deliveries.
• Maintain the patient waiting room and front desk area.

Communication

• Answer telephones professionally, take messages, and ensure follow-up on calls.
• Communicate patient emergencies to physicians promptly.
• Provide discharge instructions to patients as directed by physicians.

Required Qualifications

• High school diploma or GED.
• BLS certification.
• Certification as a Medical Assistant from an approved school or two years of relevant experience.

Preferred Qualifications

• Two years of relevant work experience.
• Excellent phone manners, flexibility, and interpersonal skills.
• Proficiency in computer data entry and ability to handle diverse responsibilities in a fast-paced environment.